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Who We Are
UTStarcom Services mission is 'To enhance the customers’ relationship with UTStarcom, to support and complement the sales of UTStarcom products and to contribute to UTStarcom’s financial performance'.
UTStarcom Services organization is dedicated to helping you bring innovative new applications and end-user services to market in a timely manner. We maintain a high-touch service model and possess a strong commitment to providing best-in-class carrier service to each of our customers.
Global Reach
In line with our “Think Global, Act Local” professional services strategy, we have established regional offices to better serve our customers. UTStarcom maintains a strong global presence, operating Networked Technical Response and Service Engineering Centers in the United States, Japan, India, China, Ireland, Mexico and Brazil. These centers have highly skilled system engineering resources ready to deliver technical and consultative support, ensuring that your networks function at maximum performance.
We have centers in 5 regions located around the world:
- The Americas
- India
- Japan
- Asia Pacific (APAC)
- Europe, Middle East, Africa (EMEA)
Each of our regions is managed by a regional service director who oversees all local operations, including customer satisfaction, staffing, partnership management, pricing, and service delivery.
Local Outlook
Our global presence gives us a deep appreciation of regional operating norms. This allows us to become a valued partner who can provide not just equipment but also services and solutions that are well-tuned to the needs of your end-user customers.
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